Refund policy

Payments on RankBid are not refundable. The policy really is that short.

Here is why, so nobody is surprised. A payment buys a permanent addition to a listing's all-time total. It is not a subscription and not a time-limited spot, so when the board moves there is nothing to give back. That is true of the $10 CAD minimum and of every payment up to the $50,000 maximum.

Refunds are not available when a listing is outbid, when you change your mind, when you enter an amount you did not intend, or when a listing is removed for breaking the rules. We say this on the submission form, on the checkout page and in the terms, all before you pay.

If a charge is disputed with your card issuer, the amount is deducted from the listing's total and the listing is hidden until the dispute is resolved.

If you believe you were charged for a payment you did not make, or charged twice for one checkout, email hello@rankbid.ca with the Stripe receipt and we will investigate. The contact page reaches the same inbox.

Last updated October 23, 2026.